2nd/3rd Line Support

Reference #: 0033

Job Type: 

Engineer

CV Submitted to BRS Database:

2020

Technical Skills:

  • Windows
  • XP/Windows 7/Windows 8/8.1/10
  • Office 2003, 2007 and 2010, 365
  • Active Directory, Exchange 2003/2007, 2010
  • Blackberry Server/Windows Mobile
  • Casper Remote
  • Frogzilla
  • Backup products
  • Anti-Virus products
  • Supporting senior management
  • Online Cloud (Office365)
  • Mac (lion/ maverick), Air watch
  • SCCM
  • Windows server 2008, 2012 R2,2016
  • Data Management
  • Mapping network drives
  • Managing group policies
  • Supporting remote workers
  • Avaya and Cisco Telephone Systems (Voiceip)
  • Building servers
  • Achieving SLA and KPI targets
  • Setting up IPads and IPhones
  • Setting up and supporting design software
  • Group Policy Administrator
  • VMware/Hyper-
  • Landesk                                                                           
  • Citrix Xenapp / Rsa Encryption

Professional Experience:

  • 2nd/3rd Line Support : Inmarsat (Contract)
    – September 2018 – December 2018
  • 2nd/3rd Line Support : Genesis Housing (Contract)
    – November 2017 – August 2018

  • Desktop Support Engineer / IT Roaming Engineer : Wates Construction (Perm) 
    – January 2016 – October 2017
  • IT Roaming Engineer  : Gtrailway (Perm)
    – July 2015 – December 2015
  • 1st/2nd Line : Possible ltd Digital Media (Contract) 
    – March 2015 – May 2015 
  • Network Engineer : Horsham District Council (Contract) 
    – August 2014 – March 2015
  • 2nd Line Support : White Stuff Fashion Company (Contract)
    – July 2014 – August 2014 
  • Network Engineer : Lewisham Hospital (Contract)
    – April 2014 – May 2014
  • 2nd Line Support : White Stuff Fashion Company (Contract)
    – October 2013 – March 2014
  • 1st/2nd Line Support : Mansell Construction Services ltd (Perm)
    – 2008 – 2013

Location: United Kingdom 

Willing to Relocate: Yes / Remote

Reference #: 0033

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